Last Updated: 22th February, 2025
At rocketgamegambling.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy & Cookie Disclosure explains how we collect, use, disclose, and protect your information when you use our website and services. It also describes how we use cookies and similar technologies.
1. Information We Collect:
We may collect the following types of information:
- Personal Information: This includes your name, email address, date of birth, address, phone number, and government-issued identification information (e.g., Aadhaar, PAN card) that you provide during registration, KYC verification, or when contacting customer support.
- Financial Information: This includes your bank account details, credit/debit card information, or other payment method details that you provide when making deposits or withdrawals.
- Device and Usage Information: This includes your IP address, browser type, operating system, device type, and information about your interactions with our website, such as pages visited, games played, and time spent on the site.
- Communication Data: We may collect and store records of your communications with our customer support team.
- Location Information: We may collect your approximate location based on your IP address to comply with legal and regulatory requirements.
2. How We Use Your Information:
We use your information for the following purposes:
- To Provide and Improve Our Services: To create and manage your account, process transactions, personalize your gaming experience, and offer customer support.
- To Comply with Legal and Regulatory Obligations: To adhere to KYC/AML regulations, prevent fraud, and comply with requests from law enforcement agencies.
- To Communicate with You: To send you updates, promotional offers, security alerts, and other relevant information. You can opt out of promotional communications at any time.
- For Research and Analytics: To analyze user behavior, improve our website and games, and develop new features.
- To Enforce Our Terms of Service: To prevent cheating, collusion, and other prohibited activities.
3. Data Sharing and Disclosure:
We may share your information with:
- Trusted Third-Party Service Providers: These include payment processors, KYC verification services, data analytics providers, and customer support platforms. These providers are contractually obligated to protect your data.
- Regulatory and Law Enforcement Authorities: We may disclose your information if required by law, legal process, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
- Affiliates: for business purposes, such as customer support, marketing and technical operations.
4. Data Security:
We employ industry-standard security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, intrusion detection systems, and regular security audits.
5. Data Retention:
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We have specific retention policies for different types of data.
6. Your Rights:
You may have certain rights regarding your personal information under applicable data protection laws. These may include the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us.
7. Cookie Disclosure:
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are stored on your device when you visit a website.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the website to function properly.
- Performance Cookies: These help us understand how visitors use our website.
- Functional Cookies: These allow us to remember your preferences and provide enhanced features.
- Targeting/Advertising Cookies: These may be used to deliver relevant advertisements to you.
- Managing Cookies: You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
8. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to this Policy:
We may update this Privacy Policy & Cookie Disclosure from time to time. We will post the updated policy on our website, and the revised version will be effective as of the “Last Updated” date.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy & Cookie Disclosure, please contact us at:
Email: [email protected]
Address: 99/A, 4th Floor, “Magnolia Heights”, Koramangala, Bengaluru, Karnataka, 560095, India